Terms and Conditions

Terms and Conditions

BOOKINGS

1.1. Provisional bookings can be held for a period of 72 hours.

1.2. Confirmed bookings need to be made at least one week in advance of the styling appointment.
PAYMENT

2.1. Queen Bee Styling reserves the right to revise prices and details at any time without notice.

2.2. All prices are quoted in pounds sterling. We accept payment via BACS, cheque or Paypal.

2.3. A 50% non-refundable deposit is required in advance from the client for all services booked.

2.4. The client will need to settle their outstanding balance one week prior to their personal styling appointment. This can be in the form of BACS, cheque or Paypal.
CANCELLATIONS

3.1. If you need to cancel your appointment for any reason, Queen Bee Styling requires a minimum of 48 hours notice prior to your appointment. Failure to do so will result in a £25 cancellation fee being charged.

3.2. In the event of a cancellation, clients will be offered an alternative date to complete their personal styling appointment within 2 months of the original date booked. All deposits paid for Queen Bee Styling services will not be refunded to the customer.

3.3. In order to cancel your appointment please contact us on +44 (0)7956 293845 or notify us by email on sally@queenbeestying.com.

TRAVEL

4.1. Travel is free within London Zones 1 & 2. Travel outside of Zones 1 & 2 will be calculated and confirmed prior to the appointment. Travel by train and taxi will be charged to the client at cost.

4.2. Parking costs and the London Congestion Charge (if applicable) are additional.

4.3. Car travel outside central London is charged at £0.70 per mile

GIFT VOUCHERS

5.1. Gift Vouchers are valid for 1 year from purchase date. Queen Bee Styling requires Gift Vouchers to be paid for fully in advance and does not offer a returns policy.